Widerrufsformular

     

Last Update: October 2018

General terms and conditions and consumer information in the context of purchase contracts that are closed via the online shop between Dereli Schweisstechnik GmbH - hereinafter referred to as "seller" - and the customer - hereinafter referred to as "customer".

§ 1 Scope and general notes

(1) Subject to individual arrangements and agreements that take precedence over these GTC, the following terms and conditions apply to the business relationship between the seller and the customer. Unless otherwise agreed, the inclusion of customer's own conditions is contradicted.

(2) The customer is a consumer, as far as he concludes the contract for purposes that can be attributed predominantly neither his commercial nor his independent professional activity. On the other hand, an entrepreneur is any natural or legal person or a legal partnership that, in the course of entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

§ 2 Conclusion of contract

(1) The contract is concluded with:

             Dereli Schweisstechnik GmbH, Max-Berk-Straße 16a, 69226 Nußloch

(2) For the essential characteristics of the goods please review the product description distributed by the seller. 

(3) All offers in the seller's online shop merely represent a non-binding invitation to the customer to submit a corresponding offer to the seller. As soon as the seller has received the customer's order, the customer will first be sent a confirmation by e-mail (order confirmation) about his order from the seller. The order confirmation does not yet represent the acceptance of the order. Upon receipt of the customer's order, the seller will check it at short notice and inform the customer within 2 working days if he accepts the order (order confirmation).

The order process in the seller's online shop works as follows:

(4) The customer can select products from the assortment of the seller and collect them via the button "Add to cart" in a shopping cart. By clicking on the "Shopping cart" button, the customer receives an overview of the selected products. With the button "Checkout" he makes a binding request to buy the goods in the shopping cart. Before submitting the order, the customer can change and view the data entered at any time using the browser functions "Back" and "Next" displayed as arrow keys. The order can only be submitted and transmitted if the customer has accepted these terms and conditions by clicking on the button "Accept terms and conditions" and thereby included in his request. The seller then sends the customer an automatic confirmation of receipt by e-mail, in which the customer's order is listed again and the customer can print out the function with "Print" key. The automatic acknowledgment of receipt merely documents that the customer's order has been received by the seller and does not constitute acceptance of the request. The contract is only concluded by the seller handing in the declaration of acceptance, which is sent by separate e-mail.

 § 3 Subject of contract, condition, delivery, availability of products

(1) The subject matter of the contract is the products specified in the order by the customer and mentioned in the order confirmation at the end prices stated in the online shop. Errors are reserved there, especially as regards the availability of goods.

(2) The nature of the products ordered results from the product descriptions in the online shop. Images on the website may reflect the products only inaccurately; In particular colors may differ significantly for technical reasons. Images are for illustrative purposes only and may differ from the product. Specifications, weight, measurement and performance specifications are as precise as possible, but may include the usual deviations. The properties described here are not defects of the products supplied by the seller.

(3) If selected products are not available at the time of the customer's order, the seller shall inform the customer about non availability in the order confirmation. If the product is permanently non-deliverable, the seller looks away from a declaration of acceptance. A contract is not concluded in this case.

(4) If the product ordered by the customer in the order is only temporarily unavailable, the seller will inform the customer immediately in the order confirmation. In the event of a delivery delay of more than two weeks, the customer has the right to withdraw from the contract. Incidentally, in this case, the seller is entitled to withdraw from the contract. In doing so, he will immediately reimburse any payments already made by the customer.

§ 4 Delivery, prices, shipping costs

(1) Delivery to the shipping company takes place no later than two to three days after receipt of the money. The delivery time is up to five days. The seller points to any deviating delivery times on the respective product page.

(2) The delivery is only within EU.

(3) All prices are without VAT. The prices quoted are net sales prices plus VAT. There are no shipping costs for deliveries within Germany. The customer receives an invoice showing VAT.

§ 5 Payment

The payment is made in advance (bank transfer) or transfer to our bank account.

§ 6 Shipping damage

(1) If goods are delivered with obvious transport damage, the customer is requested to reclaim these errors immediately to the deliverer and to contact the seller as soon as possible.

(2) The omission of a complaint or the contact has no consequences for the statutory warranty rights of the customer, but helps the seller to assert own claims against the carrier or the transport insurance.

§ 7 Warranty for defects

(1) The provider is liable for material defects in accordance with the relevant statutory provisions, in particular §§ 434 ff BGB.

(2) A guarantee exists with the goods delivered by the supplier only if this was expressly delivered in the order confirmation to the respective article.

(3) Complaints and claims for defects can be made under the address indicated in the provider identification.

(4) Please fill in this cancellation form and send it back with the product(s).

§ 8 Retention of title

Until full payment, the delivered product(s) remain the property of the seller.

§ 9 Liability

The legal regulations apply.

§ 10 Contract text

The contract text is stored on the seller's internal systems. The customer can always view the general terms and conditions in his customer account. The order data and the terms and conditions are sent to the customer by e-mail. After completion of the order, the order data for security reasons are no longer accessible via the Internet.

§ 11 Final clauses

(1) The contract language is German.

(2) Contracts between the seller and the customer shall be governed by the law of the Federal Republic of Germany, excluding the laws governing the international purchase of movable goods. This choice of law applies to consumers only insofar as the protection afforded by mandatory regulations of the law of the state of the consumer's habitual residence is not withdrawn from the customer.

(3) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the seller is the seller's domicile. This also applies if the customer does not have a general place of jurisdiction in Germany or the EU, or if his domicile or habitual residence is not known at the time the complaint is filed.

Dereli Schweisstechnik GmbH